Searching for a LiveChat coupon before you add live chat and an AI agent to your website? The honest answer on 8 Nov 2026 (Asia/Calcutta): livechat.com publishes no public promo code, and new sign-ups now land on Text by LiveChat plans. The real saving is built into checkout.
Paying yearly cuts the price to $19 per user per month on Essential, which LiveChat says saves about 24% against the $25 monthly rate. Before you pay full price, check these LiveChat coupon codes and verified savings first.
Below you will find every real offer, a dated price table, how to claim the yearly rate, what each plan includes, a buy-or-skip take, and FAQs. Holiday shoppers should note that LiveChat has not announced a Black Friday 2026 sale on its own site yet.
LiveChat Coupon Codes & Verified Savings (Nov 2026)
Each card below comes from the official LiveChat pricing page. None of them needs a typed code; the discount applies when you pick the billing period or ask the LiveChat team.
Essential yearly: $19/user/mo, save about 24%
Cheapest paid way into LiveChat. Pay $228 per user for 12 months instead of $25 a month; includes 1 AI Agent and 10 AI resolutions a month.
Growth yearly: $79/user/mo, save about 20%
For scaling sales and support teams. $948 per user per year instead of $99 a month, with 10 AI Agents, 200 AI resolutions and unlimited chat history.
Five-user Growth team: save $1,200 a year
LiveChat's own example: a five-person Growth team pays $4,740 a year on annual billing versus monthly billing. Savings grow with every seat you add.
Nonprofit and education: extra discount on request
LiveChat says non-profit organizations and educational institutions can ask its team about additional discounts before choosing a plan. The amount is not published.
14-day free trial, no credit card
Try Essential or Growth in full for 14 days. No card is collected, so nothing is charged automatically when the trial ends.
LiveChat Pricing Plans (Text by LiveChat)
Prices checked on 8 Nov 2026 (Asia/Calcutta) from livechat.com/pricing. All prices are in USD, per user (seat) per month, before sales tax or VAT. Enterprise is quoted on request.
| Plan | Billed yearly | Billed monthly | Yearly total per user | Yearly saving | Key limits |
|---|---|---|---|---|---|
| Essential | $19/user/mo | $25/user/mo | $228 | About 24% ($72 per user) | 1 AI Agent, 10 AI resolutions/mo, 50 live visitors tracked, 3 proactive campaigns |
| Growth | $79/user/mo | $99/user/mo | $948 | About 20% ($240 per user) | 10 AI Agents, 200 AI resolutions/mo, 400 live visitors tracked, 30 campaigns, unlimited chat history |
| Enterprise | Custom | Custom | Custom | Negotiated | Custom AI Agents, usage limits, SSO, dedicated account team |
Add-ons cost the same on Essential and Growth: an extra pack of 50 AI resolutions is $49.50 and an extra 100,000 API calls is $29.50. Essential includes 10,000 API calls a month and Growth includes 20,000.
How to Claim the LiveChat Yearly Discount
There is no coupon box to fill in. The lower price comes from the billing toggle and the free trial flow on the official site:
- Open the LiveChat pricing page and set the switch to Billed yearly (the page notes “Pay yearly. Save up to 24%”).
- Click Start free trial on Essential or Growth and create your workspace with your work email. No credit card is asked for.
- Install the chat widget, invite teammates and run real conversations for up to 14 days.
- When the trial ends, choose your plan, pick annual billing and add a payment method. Your chats, history and settings carry over.
- Nonprofits and schools: contact the LiveChat team before you pay and ask about the additional discount.
The yearly toggle above is where the 24% and 20% savings come from. Make sure it is switched on before you compare totals.
What Is LiveChat?
LiveChat is a customer service and sales chat platform for websites. In 2026 the team behind LiveChat, HelpDesk and ChatBot launched Text, which keeps the website chat and adds a shared inbox, ticketing and an AI Agent on one subscription. LiveChat says Text products are used by 30,000+ customers worldwide.
New trials started from livechat.com now run on Text plans. Existing LiveChat customers keep their current plan, price and login, and can run both products side by side.
LiveChat Cost Breakdown: What You Actually Pay
Because pricing is per seat, count everyone who logs in to answer chats or tickets. LiveChat publishes these worked examples on its pricing page:
- Three people on Essential: $57 a month on annual billing (paid upfront for the year) or $75 billed monthly.
- Three people on Growth: $237 a month on annual billing or $297 billed monthly.
- Ten users on Growth: $790 a month on annual billing, including 200 AI resolutions. Going to 350 resolutions adds three packs of 50 for $148.50.
Plan changes take effect on your next billing cycle. Monthly plans have no long-term contract and can be cancelled anytime; annual plans run for the 12 months you paid for and can be adjusted or cancelled at renewal.
Legacy LiveChat Plans for Existing Customers
If you already pay for classic LiveChat, your plan stays on the legacy price list. On 8 Nov 2026 it showed Starter at $19, Team at $49 and Business at $79 per person per month billed annually ($25, $59 and $89 billed monthly).
LiveChat Features Worth Paying For
- Chat, inbox and ticketing in one place, with omnichannel messaging and selling through Shopify.
- AI Agent that answers customer questions and hands over to a human with full context; Growth includes 10 AI Agents.
- AI Copilot with reply suggestions and text edits (5 a month per user on Essential, 50 and 100 on Growth).
- Proactive campaigns and live visitor tracking to start chats with shoppers who are browsing.
- Team tools on Growth: chat supervision and takeover, shared canned responses, team performance reports and chat topic insights.
- Workflow automation and API access on both self-service plans.
If you are weighing how much of your support to hand to automation, our chatbot statistics for 2026 put the adoption numbers in context.
LiveChat Black Friday 2026: Is There a Sale?
Not yet. As of 8 Nov 2026 (Asia/Calcutta), the official pricing page shows only the regular yearly saving, and the livechat.com Black Friday page is a merchant tips guide, not a discount offer. We will not print a percentage LiveChat has not published. Until a dated sale appears, annual billing is the biggest verified saving.
For tools that have posted holiday pricing, see our GetResponse Black Friday 2026 deals page.
Buy or Skip?
Buy if your website already gets sales or support questions every day, you want chat, tickets and an AI Agent under one login, and you can commit for a year to take the 20–24% saving. Essential suits small teams starting out; Growth is the better fit once several agents share the queue or you need more than 10 AI resolutions a month.
Skip or wait if you only need a basic chat bubble for a low-traffic site, or if you cannot predict your seat count for 12 months. Run the free trial first, because every extra seat adds $19 to $79 a month.
Comparing the Field
Inside the LiveChat family, the choice is mostly about volume. Essential covers one AI Agent and 10 AI resolutions a month; Growth multiplies that to 10 agents and 200 resolutions and unlocks supervision and reporting. Enterprise adds custom AI, SSO and a dedicated team.
Outside it, social-first businesses that live in Instagram or WhatsApp DMs may prefer a messaging automation tool; our Manychat review covers that route. LiveChat is the stronger pick when the website itself is where customers ask questions and buy.
Pros
- 14-day free trial on Essential and Growth with no credit card
- Yearly billing saves about 24% on Essential and 20% on Growth
- AI Agent and AI resolutions included on every self-service plan
- Chat, shared inbox and ticketing on one subscription
- Existing LiveChat customers keep their plan and price
Cons
- No public promo code or announced Black Friday 2026 sale
- Per-seat pricing gets expensive for large teams
- Only 10 AI resolutions a month on Essential
- Extra AI resolutions cost $49.50 per pack of 50
FAQs: LiveChat Coupon Codes
No public LiveChat coupon code appears on livechat.com as of 8 Nov 2026. The verified saving is annual billing: Essential drops from $25 to $19 per user per month (about 24%) and Growth from $99 to $79 (about 20%).
Text Essential billed yearly at $19 per user per month, or $228 per user for the year. A team of one can start there because LiveChat has no minimum team size.
No. LiveChat's 14-day trial on Essential and Growth does not collect a card, so you are never charged automatically when it ends. You add payment only when you choose a plan.
Not as of 8 Nov 2026 (Asia/Calcutta). LiveChat's pricing page lists only the regular yearly saving, and its Black Friday page offers merchant tips rather than a discount.
Yes, on request. LiveChat's pricing FAQ says non-profit organizations and educational institutions can ask its team about additional discounts before choosing a plan; the amount is not published.
LiveChat's monthly plans can be cancelled anytime. Annual plans run for the 12 months you paid for and can be adjusted or cancelled at renewal, so test the free trial before you prepay.
Bottom Line
There is no secret LiveChat coupon to hunt for in November 2026. The verified way to pay less is the yearly toggle: $19 per user per month on Essential (about 24% off monthly) or $79 on Growth (about 20% off), after a 14-day trial that needs no card. Nonprofits and schools should ask for their extra discount, and anyone waiting for Black Friday should recheck the official pricing page later this month.