Ledger has confirmed a customer data breach. The incident happened through its third-party payment partner, Global-e.
The disclosure was made on January 5, 2026. Ledger said no crypto wallets were hacked. No funds were stolen.
The breach exposed personal details of some customers. Ledger did not share the exact number affected. The company said it is working closely with Global-e to manage the situation and inform users.
What Data Was Exposed and What Stayed Safe
The issue began after customers received warning emails from Global-e. The emails mentioned unusual activity in Global-e’s cloud systems. Blockchain investigator ZachXBT flagged the issue to the crypto community.
Ledger later confirmed the breach.
Data that was exposed:
- Full names
- Email addresses
- Phone numbers
- Postal addresses
- Order and /purchase details
Data that stayed secure:
- Crypto wallets
- Private keys
- Recovery phrases (24 words)
- Payment card or bank details
- Account passwords
Ledger stressed that Global-e does not have access to wallet secrets. User funds remain safe.
Global-e said it quickly contained the breach. It also hired independent security experts to investigate. Both companies are monitoring the situation closely.
Why This Breach Matters to Crypto Users
This breach comes at a sensitive time for the crypto industry. Wallet users are already facing more scams.
Recent crypto security incidents include:
- Trust Wallet browser extension attack in December 2025
- $8.5 million stolen from over 2,500 wallets
- MetaMask users targeted by advanced phishing scams
Security experts warn that exposed contact details can fuel scams. Attackers may send fake emails or messages. These scams often try to steal recovery phrases.
Ledger urged users to stay alert.
Ledger’s safety advice:
- Never share your 24-word recovery phrase
- Ignore urgent or threatening messages
- Do not click unknown links
- Ledger will never ask for wallet secrets
This is not Ledger’s first incident. In 2020, a third-party breach exposed data of over 270,000 customers. That event led to long-term phishing and extortion attacks.
Also read about: Cryptocurrencies Statistics
Why this story matters
The Ledger data breach shows the risks of third-party vendors. Even when wallets stay secure, leaked personal data can still put users in danger. Crypto users must stay cautious and verify every message they receive.
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