
Wix is a solid website builder, especially for those who prioritize ease of use and flexibility. It offers an intuitive drag-and-drop interface, making it accessible even for beginners who don’t have any coding experience.
- Easy-to-use drag-and-drop interface.
- Wide selection of templates and design flexibility.
- Built-in e-commerce and SEO tools.
- No coding required for customization.
- Offers reliable customer support.
- Pricing can be relatively high, especially for advanced features.
- Limited scalability for large or complex websites.
Price: $47/year
Wix is one of the most popular website builders available today. Whether you’re looking to build a personal blog, an e-commerce store, or a professional portfolio, Wix promises to make the process easy.
With its drag-and-drop interface and a variety of templates, it’s designed to help people with little to no technical knowledge build websites effortlessly.
In this Wix review, I will jump into its features, pricing plans, customer support, performance, and usability. I’ll also share my personal experience with Wix, discuss its pros and cons, and compare it to some of its competitors.
If you’re considering using Wix to build your website, this review will give you everything you need to know to make an informed decision.
What is Wix?

Wix is a cloud-based website builder that enables individuals and businesses to create professional websites without the need for coding knowledge or technical skills.
Founded in 2006, Wix has grown to become one of the most popular platforms for building websites, offering a user-friendly, drag-and-drop interface that simplifies the web design process.
With Wix, users can choose from hundreds of customizable templates, allowing them to design websites for various purposes such as blogs, portfolios, e-commerce stores, and business sites. Additionally, Wix offers advanced features like SEO tools, an app marketplace, and even artificial intelligence (AI)-powered design tools, such as the Wix ADI (Artificial Design Intelligence), which helps users build websites by simply answering a few questions.
The platform also supports e-commerce functionality, enabling users to set up and manage online stores with ease. Wix provides hosting services, meaning users don’t need to worry about separate web hosting providers. It caters to both beginners and more advanced users by offering a simple interface for beginners and customizable features for those with more technical skills.
Whether you’re a beginner or an experienced user, Wix offers a variety of templates and customization options to build a site that fits your needs. The platform provides a wide range of features, including drag-and-drop editing, e-commerce support, SEO tools, and integrations with third-party applications.
Why Use Wix?
- No technical skills required: Create a website without knowing how to code.
- Affordable pricing plans: Wix offers plans that cater to different needs and budgets.
- A wide range of templates: Choose from hundreds of professional templates.
- Strong customer support: Wix offers 24/7 customer service, ensuring you’re never left in the dark.
Wix Pricing Plans

Wix Pricing Plans (USD)
Plan | Monthly Price | Storage | Key Features |
---|---|---|---|
Free | $0 | 500MB | Wix ads, limited bandwidth, subdomain |
Light | $17 | 2GB | Custom domain, ad removal, 2 site collaborators |
Core | $29 | 50GB | Accept payments, basic eCommerce, 5 site collaborators |
Business | $39 | 100GB | Advanced eCommerce, 10 site collaborators, bookings, data & compute platforms |
Business Elite | $159 | Unlimited | Advanced marketing suite, 100 site collaborators, developer tools |
Additional Information
- Free Domain for 1 Year: Available with annual premium plans.
- Money-Back Guarantee: 14-day refund policy on initial plan purchase.
- Custom Domain: Connect your own domain with premium plans.
- AI Website Builder: Create your site quickly using Wix’s AI tools.
My Personal Experience of Using Wix

As someone who has worked with several website builders, I found Wix to be incredibly intuitive and easy to use. The drag-and-drop functionality makes it possible for anyone to build a beautiful website with just a few clicks.
I used Wix to create a portfolio site, and the process was seamless. The templates are modern and versatile, giving you plenty of room to personalize your site to match your brand. The ability to add custom features, such as social media integration and Google Analytics, made it even easier to enhance the functionality of my site.
Wix’s support team is always available, which gives peace of mind. If you’re someone who needs a quick, professional-looking website without spending a lot of time or money, I highly recommend giving Wix a try.
The variety of templates was another big plus. Wix offers hundreds of professionally designed templates that cover nearly every type of website, from blogs to e-commerce stores. Plus, the customization options are impressive. I could change every little detail of my site – from fonts to colors and even animations without writing a single line of code.
But what truly sold me on Wix was its e-commerce functionality. As someone who runs an online store, Wix made it easy to list products, set up payment gateways, and manage inventory all in one place. The platform integrates with multiple payment processors, and the dashboard is straightforward to use.
In short, Wix combines ease of use with a wide range of powerful features. I highly recommend it, especially for beginners or anyone who wants to quickly create a professional website without having to hire a developer.
Core Features of Wix
1. Drag-and-Drop Website Builder
Wix’s drag-and-drop website builder is one of the easiest to use in the industry. This feature allows you to build and design your website by simply dragging elements (text, images, buttons, etc.) onto your page and positioning them wherever you like. There’s no coding involved, which makes it perfect for beginners. The flexibility of the editor also ensures that more experienced users can customize their sites with advanced functionality if needed.
Key Benefits:
- No coding knowledge required.
- Full control over layout and design.
- Easy to update and manage content.
- Extremely intuitive interface.
2. Wix ADI (Artificial Design Intelligence)
Wix ADI is an AI-powered tool that helps you create a website quickly by asking a few simple questions about your business and preferences. Based on your responses, Wix ADI designs a custom website for you, saving you time and effort. It also gives you the option to tweak the design further after it’s created.
Key Benefits:
- Quick website creation.
- Customized design tailored to your needs.
- Easy to use with no design skills required.
- Saves time for those who need a website fast.
3. Wide Selection of Templates
Wix offers over 500 professionally designed templates across a variety of categories, including business, online stores, blogs, portfolios, and more. These templates are fully customizable, allowing you to adjust the design to match your brand’s identity. The templates are mobile-optimized, ensuring your site looks great on both desktop and mobile devices.
Key Benefits:
- Large variety of professionally designed templates.
- Templates for different industries and use cases.
- Mobile-friendly designs.
- Customizable to suit your branding.
4. Mobile Optimization
Every Wix website automatically adapts to mobile devices, meaning that your site will look great on smartphones and tablets without any extra work. The mobile editor allows you to make specific adjustments for mobile devices, ensuring that your site provides a seamless experience for visitors on any platform.
Key Benefits:
- Automatic mobile optimization.
- Manual adjustments can be made to improve the mobile layout.
- Ensures your website looks perfect on any screen size.
5. SEO Tools
Wix provides built-in SEO tools to help your website rank higher on search engines like Google. The Wix SEO Wiz guides you through the process of optimizing your site, from setting up page titles and meta descriptions to choosing relevant keywords. Additionally, Wix offers tools for advanced SEO, like integrating Google Analytics and tracking performance.
Key Benefits:
- Easy-to-use SEO tools for beginners.
- Advanced SEO options for experienced users.
- Guidance through the optimization process.
- Built-in integrations with Google tools like Google Search Console.
6. Wix App Market
The Wix App Market offers over 250 apps and integrations that can enhance your website’s functionality. Whether you need an email marketing tool, social media integration, live chat, or e-commerce features, the Wix App Market has something for you. Many apps are free, while others offer premium features for a fee.
Key Benefits:
- Access to a wide range of apps and add-ons.
- Free and paid apps available for different needs.
- Extend the functionality of your website with ease.
- Continuous updates to improve app offerings.
7. E-Commerce Functionality
Wix is a powerful platform for creating online stores. You can sell products, track inventory, manage payments, and set up shipping options—all within the Wix platform. The e-commerce features allow you to create a custom shopping experience for your customers, including the ability to offer discounts, manage orders, and create a secure checkout process.
Key Benefits:
- Built-in e-commerce tools to start selling online.
- Customizable product pages, pricing, and shipping options.
- Secure payment gateway integrations (PayPal, Stripe, etc.).
- Tools for tracking inventory and managing orders.
8. Custom Domain Name
With Wix, you can connect your own custom domain name to your website. This is essential for establishing a professional brand presence and helps with SEO. Premium plans include a free custom domain for one year, after which you can renew it for a small annual fee.
Key Benefits:
- Create a professional and branded website.
- Easy integration of custom domain names.
- Free domain for one year with premium plans.
9. Social Media Integration
Wix allows you to integrate your social media accounts into your website, making it easy for visitors to follow, like, and share your content. You can add social media buttons to your site, embed feeds from platforms like Instagram and Twitter, and even connect your online store to your social media profiles to drive more traffic.
Key Benefits:
- Boost engagement by linking to social media accounts.
- Embed social media feeds (Instagram, Twitter, etc.) on your site.
- Social media sharing buttons for easy content sharing.
10. Wix Corvid (Developer Tools)
Wix Corvid is a powerful tool for developers who want to customize their sites further. Corvid allows you to add custom JavaScript, APIs, and databases to your site, making it perfect for building complex web applications. Corvid is ideal for users who need more control over their site’s functionality and want to build more interactive and dynamic websites.
Key Benefits:
- Offers advanced development features for experienced users.
- Allows for custom coding, databases, and APIs.
- Ideal for creating complex and interactive websites.
- Enables integrations with third-party services.
11. Email Marketing and Campaign Tools
Wix provides tools for running email marketing campaigns directly from the platform. You can design and send newsletters, create email lists, track email performance, and manage contacts. These tools are especially useful for businesses and bloggers who want to engage their audience and build a loyal customer base.
Key Benefits:
- Create and manage email campaigns.
- Easy-to-use email templates for newsletters.
- Monitor email performance (open rates, click rates, etc.).
- Collect and organize contact information from your website.
Pros and Cons of Wix
Pros
- Wix offers over 500 templates designed for various industries and purposes, including business, portfolios, e-commerce, blogs, and more.
- You can customize your site in detail, changing colors, fonts, and layouts, or even dive deeper with coding for more advanced customizations.
- Wix’s Artificial Design Intelligence (ADI) tool helps users create a website by simply answering a few questions about their needs and preferences.
- The Wix App Market offers over 250 apps that you can integrate into your website.
Cons
- he most noticeable downside is the presence of Wix-branded ads on your site.
- The storage and bandwidth provided in the lower-tier Wix plans are limited.
Performance & Usability of Wix

Wix delivers a smooth and reliable performance experience, which makes it an appealing choice for both beginners and seasoned users. In terms of usability, Wix stands out due to its user-friendly interface and intuitive drag-and-drop builder, which simplifies the entire website creation process. The platform doesn’t require any coding knowledge, allowing users to easily customize their sites, add elements, and tweak designs with just a few clicks.
The drag-and-drop functionality is particularly advantageous, as it allows you to move elements like images, text, and buttons around your site effortlessly, creating a personalized layout without the need for technical expertise. Furthermore, Wix’s mobile optimization ensures that websites are automatically adapted for smartphones and tablets, providing a seamless viewing experience for users on any device. You can also make mobile-specific adjustments, ensuring your site looks great across all screen sizes.
On the performance side, Wix offers reliable hosting with fast load times and impressive uptime rates, ensuring that your website remains accessible to visitors at all times. Wix also provides scalability, which means your site can grow alongside your business needs. As your website traffic increases, you can easily upgrade your plan to benefit from additional storage and bandwidth.
However, it’s important to note that while Wix is highly intuitive, its customization options can be somewhat limited compared to open-source platforms like WordPress.
Advanced users who require more flexibility may feel constrained by some preset structures and the inability to modify templates after the site goes live. That said, for most users, Wix’s performance and usability strike an excellent balance between ease of use and functionality, making it an attractive option for building and managing a website.
Customer Support Offered by Wix
Wix provides customer support through several channels to make sure users can get help when they need it. Their Help Center is the main resource, offering a large library of articles, step-by-step guides, and tutorials that cover everything from getting started to advanced customization.
For more direct assistance, Wix offers 24/7 customer care via phone and live chat, although availability can depend on the user’s plan and location.
Premium plan holders often get priority support, meaning faster response times and dedicated assistance. In addition, Wix has an active community forum where users can ask questions, share experiences, and learn from other site owners. Between self-help resources, live support, and peer discussions, Wix aims to provide a mix of quick solutions and in-depth help depending on the situation.
Wix offers 24/7 customer support, which is a huge plus. Whether you’re encountering technical issues, need help with customization, or have a question, their team is just a call or chat away.
Additionally, Wix has a large knowledge base with detailed guides and video tutorials, making self-help easy.
How Wix Works

Wix is an intuitive, user-friendly platform designed to help individuals and businesses create websites without requiring technical expertise. It operates primarily through a drag-and-drop interface, which makes the process of designing websites both accessible and customizable.
Wix offers a variety of pre-designed templates for different industries and use cases, such as blogs, online stores, portfolios, and more. Users can select a template and modify it using a simple editor, adding text, images, and other elements like buttons, forms, and videos.
In addition to templates, Wix also offers Wix ADI (Artificial Design Intelligence), which automatically generates a website based on the user’s preferences and answers to a few questions. This is ideal for users who want a faster and simpler setup.
Wix provides a wide range of tools and features, including e-commerce functionality for online stores, SEO tools for improving site visibility on search engines, and integrations with social media platforms and third-party services. Users can also add various apps from the Wix App Market to extend their site’s functionality, such as booking systems, email marketing tools, and live chat features.
Wix operates on a freemium model, meaning it offers both free and paid plans. The free plan includes basic features, with limitations such as displaying Wix ads and having a Wix-branded domain name. Paid plans unlock additional features, such as removing ads, adding custom domain names, increasing storage, and access to advanced features like analytics, e-commerce capabilities, and priority support.
Overall, Wix simplifies website creation by offering a flexible, scalable platform with a variety of tools and templates for users to build and manage websites. Whether users are creating a personal blog, business site, or online store, Wix provides the necessary resources to get online quickly and effectively.
Summary of Customer Ratings for Wix
Here’s how Wix scores based on real customer ratings:
Feature | Rating (out of 5) |
---|---|
Good Value for Money | 4.5 |
Features | 4.5 |
Return Policy | 4.2 |
Shipping & Delivery | N/A |
Customer Service | 4.6 |
Price & Quality | 4.4 |
Ease of Use | 4.7 |
FAQs About Wix
Can I use Wix for free?
Yes, Wix offers a free plan, but it includes ads and limited features.
Does Wix support e-commerce?
Yes, Wix provides all the tools needed to create an online store.
Is Wix SEO-friendly?
Yes, Wix offers built-in SEO tools to help optimize your website for search engines.
Can I change my Wix template after publishing?
No, once a template is chosen and your site is live, you cannot switch templates.
Does Wix offer email marketing tools?
Yes, Wix includes email marketing features for building campaigns and sending newsletters.
Final Thoughts on Wix
For small businesses or individuals with basic website needs, Wix’s free plan and affordable paid plans are a great value. However, while the platform offers a wide range of features, users with more advanced technical requirements may find limitations, particularly in terms of customization options and scalability when compared to more developer-focused platforms.
Overall, Wix strikes a good balance between ease of use and functionality. It’s ideal for personal projects, small businesses, portfolios, and e-commerce sites, and it continues to evolve with new tools and updates to stay competitive. Whether you’re just starting out or looking to improve an existing website, Wix provides a solid foundation to build from.